Return Policy

Returns for Defective Products Only

We accept returns only for items that are defective Please contact us within 7 days of receiving your order.

To be eligible for a return:

  • The item must be unused and in its original condition.

  • You must provide a photo of the defect along with your order number.

How to Initiate a Return

  1. Email us at queenofproduc@gmail.com

    • Your full name

    • Order number

    • Description and clear photos of the defect

  2. Our team will review your request and respond within 2–3 business days with instructions.

What’s Next?

  • If your return is approved, we’ll issue a replacement or store credit.

  • Return shipping instructions will be provided as needed. Return shipping costs are covered only for verified defective items.

Contact Us
If you have questions about your order or this policy, feel free to contact us:
📧 Email: info@elisebeautysupply.shop
🌐 Website: www.elisebeautysupply.shop

Thank you for shopping with Elise Beauty Supply.